Change of mind
Goods sold are not refundable or exchangeable due to a change of mind.
CUSTOMER CARE
Returns / Exchanges.
Our policy on change-of-mind returns, product defects, fulfilment and local delivery.
OUR POLICY
Simple, clear support.
If your product arrives defective, contact us by email and our team will assist you.
Product defects
For product defects, please contact [email protected] for assistance.
Order dispatch
We ship within 2 days of receiving your order.
Local delivery time
Local deliveries take 1–3 business days after your order has been shipped.
Local delivery fees
Delivery is free for local orders above S$200. Otherwise, a fee of S$10 applies.
Track your order
Check your delivery status on the JustShip tracking page (justship.sg/tracking).